Terms of service
General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed through our online shop EasyGoodies. The offer on this website is exclusively aimed at customers residing in Switzerland and Liechtenstein. By ordering our products, you accept these GTC. We reserve the right to amend these GTC at any time. The current version can be viewed on our website.
2. Conclusion of Contract
The products and prices displayed on our website are non-binding offers. The contract is concluded upon our acceptance of the order. The customer receives an order confirmation via email, which constitutes the acceptance. If a product is unavailable, we reserve the right to withdraw from the contract. In this case, we will inform you immediately and refund any payments already made.
3. Prices, Currency, and Shipping Costs
All prices are displayed in Swiss francs (CHF) and include statutory VAT and, if applicable, other legal fees such as advance recycling fees (ARF) or copyright levies on electronic devices, unless stated otherwise. The currency is automatically adjusted to the delivery country selected by the customer on the website. Shipping is free, and no additional shipping costs are incurred by the customer.
4. Customs and Import Duties
Customs or import duties are usually not applicable. If such fees are charged to the customer, we will cover these costs upon receipt of the corresponding proof. This ensures that no additional costs are incurred by you.
5. Payment
The following payment methods are available: credit card, PayPal, TWINT, etc. Payment must be made in full before the goods are shipped. In case of late payment, we reserve the right to charge interest on arrears at a rate of 5% p.a. as well as reminder fees of CHF 20.-.
6. Order, Payment, and Direct Shipping by Suppliers
The customer orders and pays for the goods directly through our online shop. After receipt of payment, the product is ordered from the respective supplier and shipped directly to the address provided by the customer.
Although the shipping is carried out by a third party, EasyGoodies remains the legal contracting party of the customer and is responsible for the proper delivery and quality of the product. EasyGoodies is liable for transport damage and product defects in accordance with legal provisions.
7. Retention of Title
The delivered products remain the property of EasyGoodies until full payment has been made. If necessary, a retention of title can be entered in the retention of title register.
8. Delivery and Shipping
We offer free shipping. Delivery is only available within Switzerland and Liechtenstein to the address provided by the customer. The processing time is generally 1-3 business days (usually 24 hours), and delivery takes 6-12 business days. If delivery is not possible for reasons beyond our control, we will inform you and refund any payments already made. Partial deliveries are possible, with no additional shipping costs incurred.
9. Right of Withdrawal, Liability for Defects, and Warranty
There is no statutory right of withdrawal under Swiss law. All orders are binding and cannot be canceled or modified afterward, especially for personalized or customized products.
Transport damage must be reported within 14 days of receipt of the goods. For defects, a statutory warranty period of two years from the delivery date applies. EasyGoodies strives to deliver goods in perfect quality and takes responsibility for defects and functionality of the purchased product if reported within the warranty period. EasyGoodies reserves the right to fulfill the warranty by providing free repair, equivalent replacement, or refund of the purchase price; no additional warranty rights are granted.
Excluded from the warranty are damages due to normal wear and tear, improper handling by the customer or third parties, and defects caused by external circumstances. The warranty for consumable and wear parts (e.g., batteries, rechargeable batteries, etc.) is also excluded.
10. Liability
EasyGoodies is liable only for gross negligence or intent. For slight negligence, we are liable only for breaches of essential contractual obligations. Liability is limited to the purchase price. EasyGoodies is not liable for indirect damages such as lost profits, data loss, or business interruptions, nor for personal injuries resulting from improper use of the products.
11.Data Protection
The data you provide will be used solely for processing the order and will only be shared if necessary for contract fulfillment (e.g., with shipping service providers). We use cookies to optimize the use of our website. For more information, please refer to our privacy policy.
12. Copyright and Intellectual Property
All content of this online shop, including texts, images, graphics, and designs, is protected by copyright. Any use, reproduction, or distribution without written permission is prohibited. Violations will be prosecuted.
13. Final Provisions
Should any provision of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. Swiss law applies. The place of jurisdiction is Glarus, Switzerland.
(Version of November 25, 2024)