Privacy policy

 

1. User Data Security

EasyGoodies respects the privacy of all users of the website and online shop (hereinafter referred to as "the customer" or "customers"). This privacy policy serves as the foundation for processing personal data and explains what type of user data is collected, how EasyGoodies uses it, and what rights customers have. EasyGoodies complies with applicable data protection laws and processes personal data solely for the purposes for which it was transmitted.

This privacy policy may be updated, supplemented, or amended from time to time. The version available at the time of each visit or use of the website is the one that applies.

In the event of contradictions between this privacy policy and other applicable contractual or business terms of EasyGoodies, the provisions of this privacy policy take precedence.

 

2. Type and Purpose of Data Collected

The term "personal data" in this privacy policy refers to information that can be used to personally identify customers.

The processing of personal data includes any handling of such data, such as collection, use, storage, disclosure, transmission, or deletion.

EasyGoodies collects personal data automatically when the customer interacts with the website or uses the online shop and manually when the customer provides this data (e.g., through contact or by creating a customer account).

2.1 Automatically Collected Data

When visiting the EasyGoodies website, statistical visitor data is automatically collected about the use of certain parts of the website. Each time a page is accessed, the web server automatically stores a server log file, which includes the name of the requested file, the customer’s IP address, date and time of access, browser used, operating system, data volume transmitted, and the requesting provider (access data). This access data is used solely to ensure smooth website operation and improve our services. Cookies (see Section 4 below) may be used in this context.

2.2 Data Provided During Interactions with EasyGoodies, for Contract Processing, Contact, and Creating a Customer Account

EasyGoodies does not automatically collect personal data such as name, address, phone number, or email address. Personal data is only collected when voluntarily provided by the customer as part of an order or contact. Mandatory fields are marked accordingly, and the type of data collected depends on the respective input forms.

 

3. Legal Basis for Collecting and Processing Personal Data

The legal basis for collecting and processing personal data depends on the purpose and includes:

  • Legitimate interests of EasyGoodies, provided the customer's interests or fundamental rights are not unduly impacted.
  • Fulfillment or initiation of a contract.
  • Customer consent provided at the time of data collection.

 

4. Use of Cookies and Data Usage

4.1 Cookies

To continuously improve the website for customers, EasyGoodies may use cookies. These simplify website use. Cookies can be deactivated; however, website functionality may then be limited.

4.2 Data Usage

Anonymized data collected via cookies may be used for web analytics, website optimization, and performance measurement. EasyGoodies uses the following web analytics services:

  • Google Analytics
  • Google Ads and Google Conversion Tracking
  • Google Maps

4.3 Social Media Content

EasyGoodies may use social media plugins from networks like Facebook, Instagram, or Twitter.

 

5. Newsletter

If customers wish to subscribe to the EasyGoodies newsletter, their consent and email address are required. Verification is done through a double opt-in process.

 

6. Data Processing for Order and Payment Transactions

6.1 Sharing Data with Shipping and Payment Service Providers

To process orders and payments, EasyGoodies shares personal data with third parties only when legally permitted or if consent has been given. Data is shared with the shipping company responsible for delivery (e.g., name and delivery address). Payment information is forwarded to the respective payment service provider.


6.2 Use of Payment Service Providers

PayPal

Payments via PayPal are processed by PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. More information can be found here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Shopify Payments (Credit Cards)

Managed by Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. More details can be found here: https://www.shopify.com/legal/privacy

Apple Pay

Processed by Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. More information can be found here: https://support.apple.com/de-de/HT203027


Google Pay

Managed by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, Ireland. More information can be found here: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice


TWINT

Processed by TWINT AG, Stauffacherstrasse 31, 8004 Zurich, Switzerland. More details can be found here: https://www.twint.ch/datenschutz/


6.3 General Information

The processing of your payment data is carried out solely for the purpose of payment processing and based on your consent or the fulfillment of the contract. Please note that the privacy policies of the payment service providers apply, and they may process this data independently.

 

7. Data Security

EasyGoodies works with service providers and internet providers that implement appropriate technical and organizational security measures to protect customers' personal data.

 

8. Customer Rights and Complaints

Under applicable data protection laws, every customer has the right to:

  • Access the personal data stored about them.
  • Request the correction of inaccurate data.
  • Request the deletion or restriction of the processing of their data.
  • Exercise the right to data portability.
  • Object to the processing of their data for marketing purposes or on the basis of legitimate interests.
  • Withdraw any consent provided at any time.

If a customer wishes to restrict or delete specific data processing activities, the following options are available:

  • Unsubscribe from marketing emails: Customers can request to stop receiving marketing communications at any time without deleting their account.
  • Anonymization or deletion of data: Upon request, a customer’s profile can be anonymized or removed, provided there are no legal obligations requiring data retention.
  • Restrict tracking and analytics: At the customer’s request, tracking by third-party services such as Google Analytics can be disabled to minimize the collection of usage data.

Please note that a full restriction of data processing may result in certain services becoming unavailable, and orders or processes in the online shop may not be completed.

If you believe that EasyGoodies is not processing your data in compliance with applicable data protection laws, you have the right to file a complaint with the relevant data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

 

9. Contact

For questions regarding this privacy policy or data protection at EasyGoodies, customers can contact us at:


Email: kontakt@easygoodies.ch
Address: EasyGoodies, Fenzgasse 25, 8755 Ennenda, Switzerland