Shipment
Free Shipping – Smart and Simple
We make it easy for you: All orders placed in our online shop come with free shipping within Europe. Your shopping experience is our top priority – that’s why we work directly with our suppliers to ensure fast and smooth delivery.
Smart Delivery Times – Fast and Reliable
We start processing your order within 1–3 business days (usually within 24 hours). Standard delivery time is 6–12 business days. In rare cases, such as high demand or supply chain delays, delivery may take longer. While we may not always notify you immediately in such cases, we are here for you: If you have questions about your shipping status, feel free to contact us at any time. Your trust matters to us, and we strive for a seamless shopping experience.
Shipping Area – Smart Shopping
Our free shipping is exclusively available within Switzerland, Liechtenstein, Germany, Austria, and France. The specified delivery times apply to shipments to Switzerland and Liechtenstein. Delivery times may vary for shipments to Germany, Austria, and France.
Best Prices and Latest Designs – Smart and Direct from the Manufacturer
To offer you the smartest prices and the latest designs, most of our products are shipped directly from manufacturers abroad. Usually, there are no customs fees for you. In the rare case that customs fees do apply, simply contact us – we’ll reimburse you quickly and hassle-free. Providing you with the best shopping experience is our goal!
Shipping Partners and Tracking – Stay Informed
For reliable delivery, we partner with trusted shipping providers. Once your order has been shipped, you’ll receive a confirmation email with all the details. If tracking is available, the email will include a link so you can keep an eye on your shipment at any time.
Liability and Transport Damage – We’re Here When Things Go Wrong
We take great care to ensure that your order arrives safely and intact. If you notice any transport damage, please notify us in writing within 48 hours. We’ll take care of it immediately and ensure that you receive a replacement as quickly as possible – because your trust is important to us.
Undeliverable Packages – Assistance When Errors Occur
To ensure everything runs smoothly, please double-check your address details when placing your order. If delivery cannot be completed due to incorrect or incomplete information, we reserve the right to charge a return shipping fee. However, we’re always here to support you and find the best solution.
Contact – Your Smart Support Team
For any questions about your order or shipping status, feel free to reach out to us at any time.
Email: kontakt@easygoodies.ch
Your shopping experience should not only be easy but smart and completely satisfying – that’s what we’re here for!